After approval: listing, funding and disbursement
After you accept an invoice offer, CashSouk creates the investment note and may list it for investors. You do not list the note yourself. Funding is not guaranteed. This article covers listing through disbursement only.
Funded is not disbursed. When the listing closes you have not necessarily been paid. Payment follows activation and the trustee payout. Wait for Active and Your Disbursement Is Complete.
Before you start
The invoice offer must be accepted. For a facility drawdown, the facility must be enabled and any requested upfront facility fee must be paid.
Open the invoice from Financing > Invoices.
CashSouk creates and lists the note
CashSouk prepares the note and publishes it when ready. You may receive Note published when it goes live.
The listing shows a minimum funding threshold and a funding window. Those values are set for that note. Read the amounts and dates on the invoice note rather than assuming a standard percentage or number of days. CashSouk can extend that deadline later while the note is still raising, on a case-by-case basis. Always use the date shown on the invoice note.
How listing status moves
On Financing, invoice status typically moves in this order:
- Pending listing — the note exists but is not yet open to investors.
- In progress — investors can commit. Reserved cash is not yet an active investment.
- Funded — the listing reached the minimum and closed. Money has not necessarily been paid to you yet.
- Active — CashSouk has activated the note and servicing has started. You should also see Note is active.
The Dashboard Funding progress strip uses the same sequence with action wording: Awaiting listing, Raising funds and Awaiting disbursement. A listing that did not fill shows Funding unsuccessful.
Funded on Financing is the same step as Awaiting disbursement on the Dashboard. It is not Active.
Other labels can appear, for example Action required or Arrears. Those are explained in Issuer application and financing statuses.
When funding succeeds
If the minimum is reached by the deadline, or the listing fills earlier, funding closes. You may receive Funding closed successfully.
CashSouk then completes activation checks. After activation and payout processing you should receive Your Disbursement Is Complete. The funds go to the bank account on Organisation > Banking.
Disbursement breakdown
When disbursement figures are available, the note shows Disbursement breakdown:
- Gross funded
- Drawdown fee
- Facility fee, if one was collected on this note
- any named additional fees
- Net to issuer
Net to issuer is what is paid to your registered account after those deductions.
Tawarruq certificate
After disbursement is complete and the certificate is stored, the same card can show Tawarruq Certificate. Use View Tawarruq Certificate to open it. If the button is missing, the certificate is not available yet.
The Investment Note Certificate appears on the same note when that file is ready.
If the listing does not succeed
If the minimum is not reached before the window closes, the listing does not proceed to disbursement. You may receive Note funding did not complete.
Reserved facility credit is released. Drawdown and additional fees on that offer are not charged. The invoice status becomes Unsuccessful.
CashSouk may discuss a new application or a later listing. Do not assume an automatic relist.
What happens next
After the note is Active, repayment and settlement follow the invoice terms. See Repayment and settlement for issuers.
Common questions
Does Funded mean I have been paid?
No. Funded only means the listing closed. You are still waiting for activation and disbursement. On the Dashboard this strip says Awaiting disbursement. Bank credit comes after Active and Your Disbursement Is Complete.
Can I cancel a listing?
There is no issuer control to cancel investor commitments or close a live listing from the portal. Contact the CashSouk team if you need to discuss the note.
Can I extend my campaign?
Not from the Issuer Portal. CashSouk can extend the listing deadline on a case-by-case basis while the note is still raising. Email support@cashsouk.my and quote the NOTE- reference. Say how much more time you are asking for and why. If CashSouk agrees, the countdown on Financing updates. You should receive Campaign extended in the portal bell and by email, and you may see Campaign Extended on Activity.
When do I receive the money?
Funded means the listing closed. Payment follows activation and disbursement. Wait for Active and Your Disbursement Is Complete, then check the registered bank account.
Why is the note still Pending listing?
CashSouk has not published it yet. On the Dashboard this shows as Awaiting listing. Watch Financing and your notifications.