Notifications
How you are notified
CashSouk can reach you in two places:
- In the portal — open the bell in the header, or go to Notifications
- By email — the same update sent to the email on your account
Most alerts appear in both places. A password-change alert always does, so you know if someone changed your sign-in details.
Invitation emails, document-signing links, and one-time codes are sent separately from this list.
Your account
- Onboarding approved — your organisation is ready to use the issuer portal
- Onboarding rejected — your application was not approved
- Password changed — your account password was updated
Your financing applications
- Amendments requested — CashSouk asked you to update your application
- Acceptance documents need updates — papers after an offer still need a change
- Application rejected — the application was not approved
- Facility offer sent — a facility offer is ready for you to review
- Invoice offer sent — an invoice offer is ready for you to review
- Offer retracted or reset — a sent offer was pulled back
- Offer expiry reminder — a deadline to accept or sign is coming up
- Offer expired — the offer deadline has passed
- Application resubmitted — we received your updated application
- Application withdrawn — the application was withdrawn
- Application completed — the application has finished
- Director or shareholder action required — someone in your company still needs to complete onboarding
- Upfront facility fee required — a facility fee must be paid before invoice financing can start
- Upfront facility fee paid — that fee has been received
- Outstanding late charges — late payment charges are due after a settlement
- Late payment charges received — those charges have been paid
Your notes
- Note published — your note is live for funding
- Funding succeeded — funding closed successfully
- Funding failed — the note did not reach the minimum
- Note active — the note is active after funding
- Note repaid — the note has been fully repaid
- Note in arrears — a repayment is overdue
- Note defaulted — the note was marked in default
- Withdrawal submitted to trustee — a withdrawal instruction has been sent to the trustee
Announcements
CashSouk may also send a general platform announcement. Those messages appear in the same bell and inbox.