When legal documents are updated
When CashSouk publishes updated legal documents, the organisation owner must review and accept them before anyone in the organisation starts a new application or investment. Your existing account stays active.
What you will see
A banner appears: Legal documents require your attention.
- Issuers: review and accept the latest documents before starting a new financing application.
- Investors: review and accept the latest documents before making a new investment.
Select Review documents to open the update page.
The review screen is titled Updated legal documents. It explains that some legal documents have been updated, that you should accept them before starting new transactions, and that your account remains active.
Who can accept
Only the Organization Owner can accept the updated documents for the organisation.
If you are not the owner, the page tells you that your organization owner must accept these documents before new transactions can begin. Ask the owner to sign in and complete Review documents.
How the owner accepts
- Open the banner and select Review documents.
- Open each document.
- Confirm you accept it.
- Select Accept and proceed.
You must open a document before you can accept it. Accepting is for the organisation, so other members do not each need to accept the same update.
What is blocked, and what is not
Until the owner accepts:
- a new financing application cannot start, including an invoice under an approved facility
- a new investment cannot be confirmed
Your organisation remains signed in and active. You can still view existing applications, facilities, notes, portfolio records and documents. Onboarding that is already complete is not reversed.
If you try Apply for financing or a new investment while documents are waiting, the portal asks the owner to accept the latest documents first.
Common questions
Does an update pause my existing financing or investments?
No. The account remains active. The block is on starting a new application or a new investment until the owner accepts.
I am an organisation admin. Can I accept for the company?
No. Only the organisation owner can accept updated legal documents. Admins can remind the owner and can still manage the team.
What if we use both the Issuer and Investor portals?
Issuer and investor organisations each have their own documents. The owner of that organisation accepts the update for that portal.
What if the owner cannot sign in?
The owner needs access to their email, password and authenticator. See Signing in and keeping your account secure. If they are locked out, contact support.