Apply for financing
Use Apply for financing to start a new request. You choose a product, pick one of three structures, complete the steps for that product, confirm the declarations, then pay a processing fee the first time that application is submitted.
Before you start
The organisation must be approved. Finish Organisation Completeness: Profile, Banking, People & Access and Documents. Required directors and shareholders must have finished onboarding. If the banner Complete your profile or Action required: directors and shareholders onboarding is showing, open it and finish those items. Submit is blocked until they are done. The toast is Complete your profile before submitting.
Have the customer (paymaster) details and, for an invoice request, the invoice file ready.
Choose a product and structure
Select the financing product that matches your need. The steps that follow are set by that product. Not every product shows every section.
Then choose what you want to do:
- Set up a new facility — apply for a reusable financing limit against a customer contract. You finance invoices later, after CashSouk approves the facility. A facility fee can apply on that offer. New signing is required on the facility offer.
- Finance an invoice from an approved facility — use credit you already have. This choice is unavailable until you have an approved facility. It consumes Left to draw and Left on contract. No new signature: you accept with confirmations and an email code. A drawdown fee (and any facility-fee collection on that invoice) is taken only if the listing funds.
- Finance one invoice without a facility — finance a single invoice without creating a reusable limit. There is no facility fee. The invoice has its own offer, signing, and drawdown fee. It does not appear under Facilities.
You can also start a facility drawdown from Financing > Facilities with Finance an invoice.
Complete the product steps
Typical steps include Financing Type, Financing Structure, Facility Details or customer details, Invoice Details, Company Details, Business & Guarantor Details, Financial Statements, Supporting Documents and Declarations.
The portal saves as you continue. A draft stays on Applications so you can Continue editing.
Amounts, tenure and document lists follow the product rules shown on each field. If a value is outside the allowed range, the portal explains what to change.
Directors and shareholders must be ready
You can work on a draft while people are still onboarding. You cannot submit until required directors and shareholders are complete. The count on the banner shows how many individuals are ready.
Declarations and the processing fee
On Declarations, confirm the statements, then continue. The first time you submit that application, the portal opens Pay processing fee for the Application processing fee.
The amount is shown in the portal. It is currently RM 50, paid once. The button is currently labelled Pay with FPX. Checkout opens CashSouk's payment gateway for Malaysian online banking (FPX). The checkout window is branded by the gateway provider (currently Curlec / Razorpay). That branding does not mean a second payment method is available. The fee is non-refundable. Resubmit for Review after a change request does not charge it again.
If payment details need a check, you will see Payment received and under review. Wait for CashSouk. Do not pay a second time.
If confirmation takes longer than 20 seconds, the portal shows Still confirming your payment and keeps checking. Do not start another payment. You can leave and return to the same application; CashSouk will continue with the same payment. A new payment is offered only if the earlier attempt is confirmed as failed or expired.
What happens next
After a successful payment the application is submitted. The card shows Submitted — waiting for review. To find those cards with the Status filter, choose Submitted.
The CashSouk team reviews the sections required for your product. They may approve the path to an offer, ask for changes, or not approve the application. You will be notified when something changes.
Common questions
Can I submit more than one invoice on a new application?
New invoice applications take one invoice. A new facility application has no invoice. After the facility is approved, start Finance an invoice from an approved facility for each invoice.
What if I need to stop?
Use Delete draft on a draft. After submit, use Withdraw while withdrawal is still allowed. You cannot withdraw after the facility or invoice has been approved.
Will I pay the processing fee on every application?
Each new application charges the fee at its first submission. Amendment resubmission does not charge it again.
Why is Finance an invoice from an approved facility disabled?
You do not yet have an approved facility, the facility is disabled, or an upfront facility fee is still unpaid.