Repayment and settlement for issuers
When an invoice note is active, repayment is due under the note terms. You report a payment that has already been made. CashSouk verifies the proof before settlement is posted.
Before you start
Open the invoice from Financing > Invoices. Have the payment reference and a PDF, JPG or PNG proof ready (one file, up to 5 MB).
The registered payout account on Organisation > Banking is where residuals are sent.
Report a payment
On Settlement Payment, select Make / Report Payment. Choose a source:
- Direct transfer — you paid using the repayment instructions. Enter the reference and upload proof after the transfer.
- Paymaster payment — the customer (paymaster) paid. Enter the reference and upload proof so CashSouk can verify it.
You can report more than one transfer. Each submission stays pending until CashSouk records it. The card shows Repayment pool received and a Pending badge while a report is waiting.
Do not treat a submitted report as settled.
What CashSouk does
The CashSouk team matches the reference and proof to the note. If the proof cannot be used, you receive Repayment Rejected and should submit a corrected report.
When receipts are enough, CashSouk posts settlement. The invoice settlement amount is the repayment cap. Ta'widh and Gharamah are allocated from that receipt. They are not added on top.
Settlement payout summary
Settlement Payout Summary breaks the receipt into:
- Total received
- Investors — principal, net profit and any investor Ta'widh
- Service fee
- Ta'widh
- Gharamah
Issuer residual is what remains after those allocations. Residual payout states are:
- Awaiting disbursement
- Payout in progress
- Payout with trustee
- Paid
You may also see Withdrawal Submitted to Trustee when an instruction is sent.
Late charges, arrears and default
Late Fee Information shows assessed Ta'widh and Gharamah when they apply.
If leftover late charges remain after settlement, pay them from the late-charge card by FPX. You will see Outstanding late charges to pay, then Late payment charges received when the amount is cleared.
Arrears means the note has missed its timetable. Your Note Is in Default means the note has been marked as default. On Financing, that note shows Unsuccessful. Follow any instructions from the CashSouk team.
Receipt
When the file is ready, Settlement & Hibah Receipt appears with View / Download. If the card says the receipt is being prepared, refresh the note later.
After settlement the button on the payment card reads Payment Settled.
Common questions
Should the paymaster pay CashSouk directly?
Either the paymaster pays or you pay on their behalf. Report whichever actually happened. CashSouk records both under Repayment pool received.
Why is residual not in my bank account yet?
Awaiting disbursement, Payout in progress and Payout with trustee mean the leftover amount is not Paid yet. Check the registered bank account only after Paid.
Can I cancel a repayment report?
There is no issuer cancel control. If the details were wrong, wait for rejection or ask the CashSouk team before sending a second proof for the same transfer.