Manage your organisation and bank account

Organisation is the company record investors and CashSouk rely on. Keep the profile, people, payout account and members current before you apply or receive a disbursement.

Company details

Open Organisation. The Profile tab holds the verified company name and the details collected at onboarding.

Organisation owners and organisation admins can select Edit, update the allowed fields, then Save changes. Some identity fields stay read-only after verification. Organisation members can view the profile but cannot edit it.

A completeness banner may ask for missing profile items. Expand it and finish those fields so later applications pre-fill cleanly.

People

Still on Profile, the People section lists directors, shareholders, board and management as one record per person. Filter by All, Directors, Shareholders, Board or Management.

Each row can show:

KYC: with Not Started, In Progress, Pending Review, Action Required, Verified, Expired or Rejected
AML: with the same label set

Required individuals must finish onboarding before you can submit an application. Enter their email and select Send onboarding. They complete the emailed link themselves.

Use Add person only when someone is missing from the company record. If a person cannot be matched, follow the on-screen recovery copy rather than creating a duplicate.

This people list is separate from portal Team members. See Team members and organisation roles.

Banking

The Banking tab heading is Bank account — where disbursements and payouts are sent.

Organisation owners and organisation admins can Edit:

Bank name
Account type — Savings or Checking
Bank account number (10–18 digits)

Save changes before you leave. Organisation members can view the account. The Edit button is not shown for members.

Use an account in the company’s name. Residual and disbursement payouts use this account.

Documents

Organisation > Documents stores account-level legal files you can download. Financing files such as offer letters and certificates are not stored here. See Issuer documents and where to find them.

Members

The Members tab heading is Team members. It lists people who can sign in to this organisation. Portal role badges use these exact labels:

Organization Owner
Organization Admin
Organization Member

Owners and admins can invite colleagues with Invite member, by email or by a shareable link. Invitations expire after seven days. Only the owner can Transfer ownership.

Invited people receive an organisation invitation email. That email is not an inbox notification.

Common questions

Why does the sidebar say Organisation but the badge says Organization Owner?

The sidebar uses Organisation. Role badges use the spelling Organization. Both refer to the same company account.

Who must complete People onboarding?

Required directors and individual shareholders shown on the company record. Incomplete required people block application submission.