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Reviewing offers and completing signing

When CashSouk sends an offer, Applications moves it to Needs your attention. Facility offers and standalone invoice offers use authorised representatives, document upload and e-signing. An invoice under an approved facility uses confirmations and a 6-digit email code instead of a new signature.

Before you start

Open the application from Applications. Use Review Facility Offer or Review Invoice Offer. Download the offer letter with Download offer letter before you accept.

Facility and standalone invoice offers

These offers use a signing path.

  1. Name Authorised representatives for the issuer and any company guarantors. Individual guarantors sign in their own name. Everyone named here must sign.
  2. Upload any required acceptance documents for the product.
  3. Select Submit for review. CashSouk checks the lists against the board resolution and the files.
  4. When the package is sent, named signers receive a signing email. Complete every signature before the signing deadline.

If CashSouk asks for different files or representative lists, the application shows Changes requested and the card action becomes Update requested changes. Change only the flagged items, then submit again.

Invoice offers under an approved facility

Because the facility is already signed, this invoice does not need a new signature. Open Read utilisation terms and conditions if you want the full wording.

Tick both items under Required confirmation, open Read full authorisation, then select Confirm and continue. Accept stays unavailable until those steps are done.

Then complete Verify to accept offer:

  1. Choose who should receive the verification code. Names come from the completed facility agreement where possible.
  2. That person receives a 6-digit email code.
  3. Enter the code in Enter verification code.

The code is valid for 10 minutes. After three incorrect attempts you must request a new code. Use Resend code if the email did not arrive. A short wait may apply between sends.

Decline does not need the confirmations or a code.

Deadlines

Acceptance is usually due within seven days. Signing is usually due within 14 days. The date on the offer governs. The card may show an Accept by or Complete signing by deadline.

You may receive Offer Expiring Soon, then Offer Expired if the deadline passes. CashSouk can send Signing Deadline Extended if the signing date moves.

Decline, expiry and resend

Select Decline offer or Reject offer, choose a reason, then Confirm decline. Declining a facility offer closes that application. Declining an invoice offer closes that invoice path.

If an offer expires, it cannot be accepted from the portal. Ask the CashSouk team whether a new offer can be sent.

Signing emails can be resent by the CashSouk team. There is no issuer control to re-send the signing package yourself.

Downloads

From the offer you can:

  • Download offer letter — the current offer PDF
  • Download application summary — the application PDF

After signing completes, use View signed offer on the application or card menu. Signed files also appear when the application Documents tab has them.

Common questions

Why can I not accept yet?

For a facility or standalone offer, CashSouk may still be reviewing representatives or documents, or a signer may still be outstanding. For an invoice under an approved facility, finish both confirmations, Read full authorisation, and the email code.

What if the wrong person receives the code?

Go back and choose another eligible signatory, then request a new code.

Can I change my mind after accepting?

Acceptance binds the organisation under the offer terms. Contact the CashSouk team if something is wrong. You cannot cancel investor funding from the portal.

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