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Withdraw cash to your bank account

Withdraw available cash to the bank account registered on the organisation. Arrival times are usual, not guaranteed.

Before you start

You need at least the current minimum in available cash — cash that is not reserved or invested. That minimum is currently RM 100. The amount cannot exceed available cash. Use the limits shown in the dialog.

The payout goes only to the registered bank account. Open Organisation > Banking if you still need to add details.

Request a withdrawal

On Portfolio, select Withdraw. The dialog title is Withdraw cash.

Under How much would you like to withdraw?, enter an amount between the current minimum and your available cash. Pays to shows the registered bank. Select Change bank account if you need to update it, or Add bank account if none is stored.

Select Review withdrawal.

Confirm

On Confirm withdrawal, check the amount and destination. The footnote states that withdrawals usually arrive in 2–3 business days. Select Send withdrawal.

You then see Withdrawal requested, with a WDL- reference when one is issued. Keep that reference if you contact the CashSouk team.

There is no investor control to cancel a withdrawal after you send it.

What you will see

The request appears under Portfolio > Transactions as type Withdrawal. Status moves through:

  1. Awaiting approval — pending CashSouk review.
  2. Being processed — approved and the payout is being prepared.
  3. On the way — sent towards your bank.
  4. Paid — paid to your bank.

A Withdrawal Submitted notice appears in the portal when you send the request. Withdrawal Completed appears when it is paid. Both are in-app by default.

Common questions

Can I withdraw reserved or invested cash?

No. Only available cash can be withdrawn. Reserved commitments stay reserved until the listing succeeds or fails.

Can I send cash to a different person’s account?

No. Payouts go to the registered bank account for your organisation.

How long does it take?

The portal says withdrawals usually arrive in 2–3 business days. Banks and reviews can take longer. Use the status on Transactions, not a fixed calendar promise.

Why is there no cancel button?

Investors cannot cancel a withdrawal in the portal. If you need help, contact the CashSouk team with the WDL- reference.

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