Notifications
How you are notified
CashSouk can reach you in two places:
- In the portal — open the bell in the header, or go to Notifications
- By email — the same update sent to the email on your account
Most alerts appear in both places. A password-change alert always does, so you know if someone changed your sign-in details.
You can manage marketing emails from Account. Invitation emails are sent separately when someone is asked to join your organisation.
Your account
- Onboarding approved — your organisation is ready to invest
- Onboarding rejected — your application was not approved
- Password changed — your account password was updated
- Director or shareholder action required — someone in your company still needs to complete onboarding
Your investments
- Funding failed — a note you reserved did not complete funding, so the reserved amount was released
- Note active — a note you funded is now active
- Repayment recorded — a repayment was recorded on a note
- Settlement posted — a settlement has been posted to your organisation
- Note in arrears — a note you invested in is overdue
- Note defaulted — a note you invested in was marked in default
- Withdrawal submitted to trustee — a withdrawal instruction has been sent to the trustee
Products and announcements
- New product alert — CashSouk is highlighting a new investment opportunity
- System announcement — a general platform update or notice
If you no longer want marketing emails, turn them off in Account.